Bảo hiểm liên kết FE CREDIT - Bảo vệ toàn diện

Download the SHIELD app now

Step 1Download and log in

Download SHIELD application from Google Play Store or App Store. Do not forget to input OTP code sent via your registered phone number to finish log in.

Step 2Customer Identity

Enter your name, gender, date of birth to get started!

Step 3Choose the insurance product and package that suits your needs.

Choose the insurance product and package that best suits your needs. Then answer questions to health check before paying.

Step 4Check the information and choose a payment method

Check insurance information. Then, choose the appropriate payment method.

Step 5Complete the payment

View your billing information and select “Continue” to pay and complete your insurance.

To register and purchase products on the $HIELD app quickly, customers need to prepare the following documents in advance:

National ID (when buying personal insurance products) and National ID card of a relative / birth certificate for children if <18 years old (when purchasing Family Insurance products).
ATM / Credit card to make payments quickly.

Within 30 - 365 days from the occurrence of an insurance event, the customer has 30 days to notify the insurance company, and 365 days to submit a claim. 3 required customer documents, please prepare in advance to receive quick compensation including:

National ID
Insurance Certificate
Claiming Form.

Keep bills of all kinds of treatment expenses (the bill over 200,000 VND with VAT invoice) to send to the insurance company.

Make selection based on your needs and specific job.

Customer's need of comprehensive protection: please refer to Personal Health Insurance products (protection of inpatient, outpatient range, accident treatment, surgery, income loss allowance).
Customers who are low-income drivers and often travel by car: refer to Accident Insurance, Two-wheel Insurance.

Call us old-fashioned, but hard copy of the insurance policy certificate as well as any claim payment you choose to send by post will be sent to the delivery information you enter. FE Shield will also send any important communication as required to this address (that’s if a physical copy needs to be sent to you!).

Our partner will calculate your premium based on 1.5% of Motor Value, so if your bike is worth VND 35 trieu, then you would pay VND 525,000 + taxes as premium.

The full list of critical illnesses are detailed in the "Appendix - List of Critical Illnesses to be insured" of the Policy wordings.

Total permanent disability (TPD) is a condition in which an individual is no longer able to work due to injuries. You will be considered 'totally & permanently disabled' if you suffer total and unrecoverable loss of 2 out of your 2 eyes, arms or legs (e.g. one eye and one leg).

Any bodily injury sustained by the Insured, which results in permanent loss of function in one or more body parts. Such permanent disability shall be determined by a Physician or a Medical Board.

CC in bikes stands for Cubic Centimeter capacity of combusion cylinder, which denotes the power in the engine. Your motor's engine capacity should be on the motorcycle registration certificate.

Learn more

Step 1Download and log in

Step 2Customer Identity

Step 3Choose the insurance product and package that suits your needs.

Step 4Check the information and choose a payment method

Step 5Complete the payment

Tips for buying products

Tips for fast compensation support

Tips for choosing the right product

Why do I need to provide my delivery address?

What do you mean by ‘Motor loss’?

What do you mean by ‘Critical illness’?

What do you mean by ‘Total permanent disability’?

What do you mean by ‘Partial permanent disability’?

What do you mean by ‘CC’?