Payment Guide

FE CREDIT accept various methods of payment

PAY AT MOMO STORES

To support for customers in paying mortgage every month, FE CREDIT officially has been partnership with MoMo service to open a new payment channel. Customers may pay monthly mortgage or FE CREDIT balance due at more than 4000 transaction points of MoMo in Vietnam.

Working hour: 7:30am – 9pm (including weekends and holidays).

List of transaction points here. 

Steps:

Step 1Customers provide cashiers with Identification Card (ID) number or 16 numbers of credit card at stores.
Step 2:Pay the needed amount of money to the cashiers.
Step 3:Get payment receipt, check all information including: Customer ID (Contract no./ Credit Card no.), Customer’s name, Amount of Money.
Step 4:Save payment receipt carefully.

All issues related to MoMo service, please send information to email address: hotro@momo.vn or contact hotline (08) 39 917 199.

 

IMPORTANT NOTICES:

  • Please pay 5 days prior to monthly payment day specified in the contract to avoid overdue penalty.
  • As for credit card, Customers will get a statement including minimum payment and debit balance due prior to liquidation period. Please pay by liquidation period specified in the statement to avoid overdue fee.
  • Please fill in the form with precise and full information about payment. If overdue happens due to wrong information, overdue fee will be applied.
  • Please save payment receipt.
  • Prior to the last liquidation period, please contact hotline: (08) 39 333-888 to know the remaining debt precisely.
  • Banks may require Customers to pay transfer fee at the right time of using service.

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