Payment Guide

FE CREDIT accept various methods of payment


To provide a wide range of selection in payment method for customers, since August 8th, 2016, FE CREDIT has become a partner of VNPT EPAY and officially launch VNPT EPAY collection service at more than 2100 transaction points in Vietnam:

  • Bank for Investment and Development of Vietnam JSC (BIDV)
  • Honda Dung Tien – Cuc Vinh
  • Vien Thong A
  • Bach Khoa Computer

VNPT EPAY system guarantees security, accuracy and has the ability to connect widely. Hence, customers can trust in utility, safety and prompt.

Step 1: Customers provide cashiers with Identification Card number or 16 numbers of credit card at stores.
Step 2: Pay the needed amount of money to the cashiers.
Step 3: Get payment receipt, check all information including: Customer ID (Contract no./ Credit Card no.), Customer’s name, Amount of Money.
Step 4: Save payment receipt carefully.

If you do not know your Contract Number or Credit Card number, please contact hotline (08) 39 333 888 (7am-7pm, Mon to Sun) to be supported.

Working hour:

At VNPT EPAY transaction points (except BIDV): 8am to 9:30pm Mon to Sun

At VNPT EPAY transaction points at BIDV: 7am to 11am and 1pm to 5pm Mon to Fri

List of vnpt epay collection points here.



  • Please pay 5 days prior to monthly payment day specified in the contract to avoid overdue penalty.
  • As for credit card, Customers will get a statement including minimum payment and debit balance due prior to liquidation period. Please pay by liquidation period specified in the statement to avoid overdue fee.
  • Please fill in the form with precise and full information about payment. If overdue happens due to wrong information, overdue fee will be applied.
  • Please save payment receipt.
  • Prior to the last liquidation period, please contact hotline: (08) 39 333 888 để biết chính xác số tiền nợ còn lại.
  • Banks may require Customers to pay transfer fee at the right time of using service.

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CALL HOTLINE: (028) 39 111 555

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